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Not All Surfactants Are Equal When It Comes to Softwashing

By Mark Cave April 09, 2025

Not All Surfactants Are Equal When It Comes to Softwashing

When it comes to softwashing, many professionals focus on the strength of the sodium hypochlorite, the effectiveness of the biocide, or the design of their equipment. But one key element often overlooked — or misunderstood — is the surfactant. And let’s be clear: not all surfactants are equal, especially in the world of softwashing.

What Is a Surfactant and Why Does It Matter?

A surfactant (short for surface-active agent) is a crucial component in any softwash solution. It breaks the surface tension of water, allowing your chemical mix to cling longer to vertical or sloped surfaces, penetrate organic staining more effectively, and clean more evenly. Surfactants also help minimize runoff and improve dwell time, which is critical when dealing with black lichen, moss, or biofilms.

But here’s the catch — not every surfactant is suitable for softwashing.

The Problem With General-Purpose Surfactants

Some contractors make the mistake of using off-the-shelf or general-purpose surfactants — products designed for pressure washing or even household cleaning. These may produce foam and look like they’re doing the job, but in reality, they can:

  • Break down under high pH conditions (like sodium hypochlorite solutions)
  • Reduce the effectiveness of your softwash mix
  • Fail to cling properly to surfaces
  • Cause damage or staining, particularly on sensitive substrates

Many of these cheaper options also lack the necessary compatibility with bleach or biocides, meaning they degrade quickly or neutralize the active ingredients, rendering your treatment far less effective.

What Makes a Good Softwashing Surfactant?

A high-quality softwashing surfactant, like Clever Wash Surfactant, is designed specifically to work with sodium hypochlorite and other softwash chemistries. It provides:

  • Superior cling on roofs, render, and cladding
  • Stable performance in high pH environments
  • Enhanced penetration into organic staining like black lichen and algae
  • Low-foaming or controlled-foaming formulations to reduce overspray

It’s not just about soapiness — it’s about chemical compatibility, cleaning performance, and surface safety.

Why It Matters in Real-World Softwashing

Let’s say you’re tackling a rendered property covered in black algae or a roof riddled with black lichen spots. Using a top-tier softwashing chemical like sodium hypochlorite mixed with a compatible surfactant ensures you’re not just wetting the stain, but penetrating it, lifting it, and keeping the chemical active long enough to work.

Using something not designed for the job might cost less up front, but it can mean:

  • Poor results
  • Repeat visits
  • Increased chemical usage
  • Customer complaints

The surfactant is your delivery system — skimping on it undermines your entire process.

Our Recommendation

If you want consistent, professional results, we recommend sticking with surfactants designed specifically for softwashing. Clever Wash Surfactant is tested and trusted by professionals across the UK, built for use with sodium hypochlorite, and optimised to cling and clean effectively.

For an even stronger option on black lichen or vertical surfaces, consider a gel-based product like Gel X Pro, which offers exceptional cling and cleaning power.


In Summary:

Softwashing is a science, and every part of your solution matters. The wrong surfactant can destroy your effectiveness, cost you time, and damage your reputation. Invest in the right surfactant — and see the difference it makes on every job.

Explore our full range of professional surfactants and softwashing chemicals at SoftWash UK.


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Soft Wash Calculator App

Now you can say I've got an app for that!

    

Available NOW Click Here To Download

Softwashing calculator is an indispensable tool for juggling complicated chemical mixes. It helps reduce wastage and keeps operating costs down by giving accurate proportions

If you are having difficulty getting your head around the maths, trying to work out what percentage of softwash you need, how much chemical, surfactant and water to add, then this is the App for you.

 

 


The Soft Wash Calculator App allows you to work out your soft wash recipe by telling you exactly how much chemical, how much water and how much surfactant to add to get the desired soft wash recipe.
It doesn't stop there!.
- It can also remix your leftover softwash to a new stronger or weaker recipe.
- all controls in one place for see at a glance operation
- ease of input via pre-loaded dials. no more calculator style typing
- instantly responds to changes of complex combinations
- works in both Litres and US Gallons
- tested for Protan and Deutan colourblind users
- links to SoftwashingUK website

Take this scenario
You started with a 1% soft wash recipe of 50 gal (or litres)  for a deck clean and you’re left with 13 gallons.

You get a call from a prospective customer to clean their roof. Past experience tells you a 4% soft wash recipe is needed, but what about your leftover mix at 1%?.

Do you waste time and effort driving back to base to transfer into a standby tank?
You could consider the 13 gal as just water, top up the tank and start again.  
But that’s throwing away the value of the mix and raising your overhead.

Soft Wash Calculator App to the rescue.

You get to the new job and it requires 100 gal / litres.
Switch into remix mode , confirming the 13 gal already in the tank
Move the dials to your new recipe and the app immediately updates the different amounts to add in front of your eyes including the correct amount of extra surfactant.

You now have a 100 gal / litres tank of 4% soft wash recipe ready for your roof clean job!

Not forgetting you’ve saved money too, all without stress and uncertainty . Don’t underestimate what confident calmness has on your customer putting out referrals.

The same applies if you have a 4% recipe left in your tank and you need to dilute it down to 2%. Again the app will tell you how.

Softwashing calculator will also work for any chemical recipe. For instance you can use it for Sodium Hypochlorite, Bleach, Biocide , TFR traffic film remover and degreaser. Even the mathematically-challenged rocket scientist can top up their booster tanks to new fuel mixes after launch delays caused by changing weather conditions.

Using this app you will know exactly what chemical strength to put on any surface giving you the confidence and the knowledge of a professional soft washer and you’ll save money as well.

So if you have little knowledge of how to mix a soft wash recipe then this app is for you.
If you have little knowledge of how to remix a soft wash recipe then this app is for you.
If you want to save money when mixing a soft wash recipe then this app is for you.

This app is also backward compatible to devices running iOS7. We've done this so you can re-purpose an old iPhone 4 or iPod Touch 5  for what could be hazardous work environments. Just toss one in your cleaning van's toolkit.

Once you learn the methods and procedures of how to apply the soft wash to the different surfaces that need cleaning you’ll be unstoppable!

The app also has  a guide to what percentage for what surface. And if you are the lucky owner of a Clever Injector it will remind you the correct setting for the job.
However you should always consider and risk assess what soft wash recipe you need to clean the surface.

** A major iOS code-base change may require a re-purchase. The appiverse at the time will confirm our promise that we won't do so unless the necessity is apparent.



 

 

Available NOW